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Terms & Conditions

The best place to by lighting products online, seagulllightingfixtures.com (owned by Plumbingandlightingfixtures.com LLC) stands behind it's products and want you be 100% satisfied with every order. seagulllightingfixtures.com delivers only brand new high-quality products, in excellent condition, to your door.

ALL products are covered by their respective manufacturer's warranty.

ALL products are standard production products. We DO NOT have "special products" made for us.

We do not sell factory seconds or surplus of any kind. No exceptions. Guaranteed

If you are not happy with your order please Contact Us.

seagulllightingfixtures.com (owned by Plumbingandlightingfixtures.com LLC) is a family owned (literally a mom and pop) internet retail and wholesale business. We take pride in offering the same fast and dependable service that we expect when we purchase anything over the internet or in a brick and mortar establishment ourselves. We have been in the internet sales business since 2004 and we have 15+ years experience in the plumbing and lighting industry. Our previous experience also includes contracting and then a general contracting in the new housing industry.
Payment Methods
Shipping Information
Returns
Wrong Product Shipped
Shipping Damage
Defective Products
General Returns (I do not need this item.)
Restock Fees For General Returns
Disclaimers

Restock Fees

• 0% restock fee on all returned Sea Gull Lighting Items.
• 0% restock fee on all returned RAB Items.

Minimum Order: $25.00

Payment Methods

For Your convenience we accept the following methods of payment:
1. American Express
2. Discover
3. MasterCard
4. Visa
5. Paypal
6. Paypal Express
7. Google Checkout
8. Orders are not binding until payment as been accepted and verified.
9. Your order is not binding and your credit card is not charged until your order actually ships and we have a tracking number for you.
10. All prices are listed in US Dollars, unless otherwise indicated.
11. All applicable state, local, federal and international taxes and fees apply and will be clearly displayed during checkout.
12. Orders are not binding until payment as been accepted and verified.
13. Plumbingandlightingfixtures.com LLC reserves the right to cancel an order before it is shipped after reviewing the order for errors and checking the payment method for irregularities.

Shipping Info

1. FREE SHIPPING
2. We do not ship to Canada, Alaska, or HI
3. Sea Gull lighting and RAB Lighting generally ship within 48 business hours of being ordered. Occasionaly the disriubution centers get bogged down, like after a long weeken or holiday and shipping will take an extra day.
4. No Weekend Shipping
5. WE WILL EMAIL YOU TRACKING AS SOON AS IT IS AVAILABLE
6. Sea Gull & RAB Lighting tracking will be available the day after the order ships.
7. A Note on Tracking: your tracking number will not work until the package is scanned at the first terminal the truck stops at. Usually 12 -24 hours after the truck leaves the warehouse.

This policy covers all of the web sites operated by plumbingandlightingfixtures.com LLC, www.plumbingandlightingfixtures.com (our parent site), www.seagulllightingfixtures.com, www.schonkitchensinks.com

Returns

Woops! We Sent the Wrong Product Policy

It seldom happens, but when it happens it is annoying for both of us!
1. We will pick up the incorrect product at the shipping address or any address you specify at our expense with in 3 business days.
2. If this is not convenient we will send you a label for the product and you can drop it off at UPS or Staples at your convenience.
3. We will reship the correct product Next Day Air Saver at our expense, AS SOON AS WE CAN TRACK THE RETURNING INCORRECT PRODUCT.
4. Please note: There are no restock fees on returned incorrectly shipped products.

Shipping Damage, Defective Products

Please note: There are no restock fees on damaged or defective products.

Shipping Damage
1. If you are home when UPS delivers and you package has obvious shipping damage. Please refuse it (do not sign for it) and have the driver note the damage. Most drivers will wait for you to open the box it appears damaged, if you ask.
2. We will give you credit as soon as we have confirmation the product was refused for damage.
3. If you are not home and UPS leaves you a obvious shipping damage product. Give us a call. We generally issue a call tag for the damged item and send you another. No Cost to you.
4. All shipping damage must be reported within 10 days of receiving your order.
5. YOU WILL GET FULL CREDIT FOR THE DAMAGE PRODUCT INCUDLING SHIPPING CHARGES.
6. We will reship the product when:
   1. In the case of refused products, we always reship immediately, with no charges to you.
   2. If we are issuing a call tag (you will call for pick-up at your convenience), we usually reship immediatly, no cost to you. In some cases we may wait to reship as soon as UPS picks it up and we can track the package, it will be reshipped with no charges to you.

Please Note: We may elect to send you replacement parts: Example: chipped porcelain faucet handles or broken lighting fixture glass. (Most lighting fixture glass is in stock at all times!)

Defective Products

1. All products are covered a minimum of 1 year against defects. If it is defective just give us a call.
   Please Note: Do not send us your damaged or defective product. WE WILL PICK IT UP AT OR ISSUE A CALL TAG at no cost to you.
   
2. Plumbingandlightingfixtures.com LLC is not responsible for repair and installation charges for any products including defective products. Plumbingandlightingfixtures.com LLC assumes no liability for injury or damage caused by the products we sell.

General Returns

You must Contact Us to get a RGA number and shipping address for your return.

All returned merchandise must be in resalable condition

The product must be free from scratches and/or defects

Items must have the manufacturer's documents that came in the box.

All merchandise can not have been installed

You must have the original packaging for the item.

Send your return back by FedEx or UPS

You are responsible for shipping damage to your returns. Please insure your shipments. We can not give credit for damaged products.

Please keep your tracking number.

Please Note: Do not send products to our company headquarters in Maine, unless directed to do so by a customer service representative. Tip: How to avoid shipping damage on your return:

If the items you are returning are packaged only in the manufactures original packaging, please leave them in their package AND repack them securely in another box.

Double boxing and packing material, as noted above, usually eliminates all shipping damage, but if it does occur we will notify you by phone immediately and email you information on the damage so you can notify your carrier for a claim.

Disclaimers

NOTE:
• It is our normal policy not to match prices from other web sites. We do not have a price guarantee.
• Faucets & Accessories are not included with sinks, even if they are shown in a picture, unless the product desrciption states that they are.
• Plumbingandlightingfixtures.com LLC is not responsible for repair and installation charges for any products including defective products.
• Plumbingandlightingfixtures.com LLC assumes no liability for injury or damage caused by the products we sell.
• Due to the differences in monitors, technical factors, and characteristics of some of our finishes, the colors shown on our sites cannot be represented with all their true qualities. The color tiles should only be considered a guide.
• All product pictures are furnished by the manufacturer. In many cases there is not a picture for every finish of a product available, in which case we substitute an alternate finish to show the item style. Please check the product description for the correct finish. We are not responsible for items shipped in the wrong finish when the correct finish is in the description.
• Database errors: We do our best to avoid database errors, but the do happen. We reserve the right to correct product description and pricing errors at anytime.
• Pricing errors: In the case of gross pricing errors (seldom happens) (like a $500.00 faucet for $5 ) we reserve the right not to approve the order if the sales price is below our cost. We will, however, reprice it at our cost for you.
• These product pricing is subject the change at anytime.
• Plumbingandlightingfixtures.com LLC reserves the right to cancel an order before it is shipped after reviewing the order for errors and checking the payment method for irregularities.
• These terms and Conditions are subject the change at anytime.